10gram Privacy Policy

10gram is committed to protecting users’ personal information and ensuring transparent and secure data use. This privacy policy explains what data we collect, how it’s used, and user rights regarding privacy.

Information Collected

10gram collects the following information to deliver the platform experience and comply with regulations:

Account information such as name, email address, phone number, and user identification.
Device and browser info including IP address, device type, and technical settings for system maintenance.
Transaction records and local payments in Malaysian Ringgit (MYR).
Use of cookies and tracking technologies for personalization and analytics.
Platform usage data including betting, navigation, and customer interactions.

Purpose of Using Information

Data collected is used for:

Processing transactions and maintaining user accounts.
Ensuring security and detecting suspicious or fraudulent activities.
Continuously improving our services and user experience.
Compliance with applicable laws and regulations.
Sending promotions and product-related communications, subject to user consent.

Cookies & Tracking

10gram uses cookies to save user preferences and enhance website functionality. Users can manage cookie settings via their browser, though this may affect platform experience.

Data Storage & Security

We implement technical safeguards and procedures to protect personal data against loss, unauthorized access, alteration, or disclosure. Data is retained only as long as needed for its intended purposes.

User Rights

Users have the right to access, correct, or delete their personal data by contacting 10gram’s support team. We are committed to fulfilling these requests in accordance with Malaysia’s data protection laws.

Privacy Policy Updates

10gram’s privacy policy may be updated from time to time. Any changes will be posted on our website. Continued use of the platform after updates constitutes acceptance of the new terms.

Data Security & How to Contact Support

10gram is committed to keeping user data secure by applying the latest security standards. For any privacy-related inquiries, users can contact [email protected] for quick and professional assistance.